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September 29, 2023

Maintaining high-performance levels and handling 10 million orders per hour with ease

Company is one of the largest mail processing and delivery services organizations in the world. It relies on multiple cloud service providers, including Azure, AWS, GCP, and others, to deploy and scale their business applications. For a project, a cloud-based COVID-19 test kit ordering and fulfillment solution they were looking for an approach that was capable of handling high traffic and order volumes.

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Challenges:

Multi-Cloud Complexity

Managing multiple cloud providers introduced complexity in provisioning, orchestration, and monitoring.

Scaling and Optimization

Company needed to efficiently scale and optimize their cloud resources to meet varying workloads.

Event-Based Orchestration

Seamless integration with Cloud Cost Analysis (CCA) tools for event-based orchestration was required.

Workload Modeling

Predicting and modeling workloads accurately was essential for resource allocation and cost control.

Solution

With the emma multi-cloud management platform, company could evolve cloud operations and benefit from the following features:

Consistent and Simplified Management

Company used the emma platform for provisioning, orchestration, workload distribution, monitoring, optimization, and management across all their cloud providers. Through the unified dashboard they were not only able to manage resources, but also eliminate the complexity associated with different cloud providers' native interfaces.

Inter- and Multi-cloud Predictive Analytics

Leveraging the predictive analytics capabilities of the platform company forecasted resource needs accurately, ensuring they always have the right amount of resources available. This helped them avoid overprovisioning and reduce unnecessary costs.

Log Collection and Monitoring Integration

The emma platform seamlessly integrated with company’'s cloud platforms, collecting logs and providing real-time monitoring. Company gained a holistic view of their multi-cloud environment, enhancing their ability to detect and respond to issues promptly.

Cloud-Platform-Native Monitoring Integration with APIs

The emma platform’s integration with cloud-native monitoring solutions allowed the company to leverage the unique capabilities of each cloud provider. Company utilized the specific monitoring and alerting features of Azure, AWS, GCP, and others, enhancing their overall cloud management.

Achievements

The emma platform has transformed company’s cloud operations to ensure optimal resource allocation, and provide reliable services to their customers. Benefitting from the intelligent auto scaling capabilities of the emma platform the company's cloud-based logistics platform was able to handle the high concurrency levels required, up to 8,000 requests/second and process over 10 million orders per hour.

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